Person availability sparkline for Outlook meeting requests

Dear Outlook team:

As I was riding home on the train today talking with my fellow riders, an idea for a practical feature in an upcoming Outlook release developed. Since time is precious, and I’m focused on other pursuits, I wanted to place this idea into the Creative Commons for your consideration.

At least the passengers of the train car I typically occupy find it all too common to receive meeting requests in Outlook that clearly conflict with existing appointments already scheduled. It’s as if the person who called the meeting just added names (reading off a script) without even bothering to click into the Scheduling Assistant UI.

Default Outlook 2010 Meeting Request UI

This is unfortunate since that UI does a fairly good job of actually assisting the caller of a meeting with the scheduling process.

Outlook 2010 Meeting Request Scheduling Assistant

However, it’s hard to teach a drone how to find pollen; so, I think there is an opportunity to bring more assistance into the default Appointment UI.

Sparklines.

Here’s the essential idea: as attendees (or resources) are entered into a meeting request, dynamically shade the background of each name according to availability as follows:

  • Green – potential attendee is completely available
  • Yellow – potential attendee has a tentative conflict (i.e. a complet or partial conflict)
  • Red – potential attendee has already committed to attend another meeting

Changes to the date/time of the meeting should trigger event handlers that reflect any change in availability shading.

Additionally, you could also provide another, central visual cue for the overall meeting (e.g. a green highlight effect around the current Send button to indicate that there are presently no scheduling conflicts known to the system).

Frankly, I think it’s fair to question a person calling a meeting who doesn’t bother to confirm attendee availability. However, we are talking about drones not worker bees. So, for those of us who receive such meeting requests all too frequently, please consider this idea for a future release of Outlook. (If you have implementation questions, you can always reach out to your Excel colleagues. :-) )

Thanks for your consideration.

Program or Be Programmed

The industrial age challenged us to rethink the limits of the human body: Where does my body end and the tool begin? The digital age challenges us to rethink the limits of the human mind: What are the boundaries of my cognition?

It’s tragically ironic that the tagline for Douglas Rushkoff’s book incorporates an Old Testament reference to the Ten Commandments, since Rushkoff writes in his introduction that the Jewish race has, since the time of Moses, merely promoted an “enduring myth” where the contents of those stone tablets is concerned.

Regardless, Rushkoff’s perspective is fascinating and worth some contemplation:

  • Are we just learning to use programs or are we learning to make programs?
  • Do we favor the distracted over the focused, the automatic over the considered, and the contrary over the compassionate? Why?
  • Do we merely grant our kids access to the capabilities given to them by others, or do we empower them to determine the value-creating capabilities of these technologies for themselves?
  • Do we pursue new abilities, or do we fetishize new toys?
  • Are we optimizing our machines for humanity, or are we optimizing humans for machinery?
  • Do we think and behave differently when operating different technology as we do given different settings?
  • Are we allowing computers and networks to discourage our more complex processes–our higher order cognition, contemplation, innovation, and meaning making–in addition to copying our intellectual processes (i.e. our repeatable programs)?

…and these are questions that arise after reading just the introductory chapter…

Apparently Rushkoff’s book grew from a short talk he has given on the subject, and there is substantial commentary to wade into just on the talk alone. [1][2]

Contemplation. Something that can all to easily become sacrificed on the altar of busyness. Something to fight for, protect and prize. Warmly embracing why.

Here’s to a 2011 that is more focused, considered and compassionate!

[1] http://rushkoff.com/2010/03/25/program-or-be-programmed/
[2] http://boingboing.net/2010/03/30/rushkoff-program-or.html

Day community now a part of Adobe Enterprise Café

A little over a month ago, I encouraged my readers–many new from the Day Software (now Adobe) community via the Ignite conference in Berlin–to download and leverage Adobe Enterprise Café.

…the Café is hard at work to integrate the Day community as well. However, you don’t need to wait for that new version of Café; you can install Café today and when the Day community is integrated, you’ll receive that update the next time you launch the Adobe AIR application.

Hopefully you’re already receiving value from Café. If you held out for the Day community integration with Café, that day has arrived.

Presenting Adobe Enterprise Café 1.6!

Update 7/29/2011: Now that the Adobe® Digital Enterprise Platform (ADEP) has been announced, I recommend that you upgrade to Adobe Enterprise Café 1.8, which features a new ADEP community that is the combination of the previous LiveCycle and Day Communities.

Adobe® Digital Enterprise Platform community within Adobe Enterprise Café (since v1.8)

For technical insights on ADEP, please follow the ADEP category and/or ADEP tag herein. Thanks.

(Re)Balancing atoms and bits

Several years ago, I blogged about how I winnowed atom-based content at that time. When I consider my increasingly digital life now, I smile at how out-dated that post seems.

Maybe some day I’ll let go of my hardcopy altogether and go 100% digital.

Almost two years after my winnowing (paper-based) content post, I briefly waxed sentimental about personal content management. Judging by that post’s imagery, I’m not sure how much “evolution” had actually occurred. I do know that the binders of paper were eventually tosed outright, but even a quick glance at my current technical library at home tells me that I have far from reached any “evolved” state.

As a visual person, I tend to value what I can see and tangibly interact with. Books present a particular challenge to me. A good book, in hard cover format especially, is immediately available to give to someone else as a loan or a gift (e.g. from one generation to the next). The same book in electronic format is more subject to the winds of technology (e.g. will there be a reader for this format? what all is required to actually read the book in terms of supporting hardware and software? etc.). On the other hand, if I took the time to bookmark or otherwise annotate paper, this could distract subsequent reading by others–electronic metadata should be more distinctly layered and separable from original content.

Given the choice between hunter or gatherer in a shopping context, I’m definitely a hunter. Put me in the middle of a men’s department or clothing store and I’ll happily panoramically scan the selection, deciding in mere seconds whether there is something for me (to killpurchase), or not. (Thankfully, my wife is my primary wardrobe consultant; so, my hunter instincts are necessarily balanced and muted. :-) ) However, as much as I may be a hunter over clothes, I am a serious gatherer of books and music. Places like Barnes & Noble and Borders love guys like me.

So, you might think that my struggle over books (i.e. physical or digital) is a struggle I have with music, too. Perhaps, but I think that my music-as-content evolution is a bit more “advanced” and, therefore, may be informative.

Although I still buy physical CDs more than digital downloads, all of my music is immediately rendered in digital format and almost entirely consumed digitally thereafter. Going “essentially digital” has enabled me to take full advantage of classification software (e.g. MusicBrainz, freedb, etc.), playback software (e.g. Apple iTunes, Microsoft Zune, etc.), recommendation engines like Pandora, etc. and also various playback hardware (e.g. an Apple iDevice, laptop, PC, etc.). If I read the liner notes for an album, I do so once (typically after unwrapping the CD). From then on, interaction with music is based on bits rather than atoms (the occasional CD play through my high fidelity entertainment system notwithstanding).

Perhaps with the advent of The Undesigned Web, software like Instapaper, and hardware like iPad, etc., my interaction with reading material will tip to become predominantly digital. Certainly, as I use the Read Later feature of Instapaper, I find it to be a digital equivalent to my paper-based content winnowing approach from years ago. (Tapping into familiar workstreams is always an effective catalyst to change my behavior.)

…if I did go digital my office would be too Spartan.

Actually, I think another contributing factor to my attempt at balancing the gathering of atoms with gathering bits instead is the fact that there is limited physical space to house either. Today, it’s not really a concern over becoming Spartan, it’s about using limited wall and desktop space to display physical items of the greatest value (e.g. family photos, art, sculpture, etc.).

Just like I’m able to visualize the “height” (or “depth”) of, say, my iPod (i.e. the number of digitized albums stored in terms of a stack of CD cases), I’m beginning to visualize my iPad in a similar manner (i.e. in terms of the stack of print magazines and books available electronically instead). Virtually speaking, such devices “fill a room.”

Who knows, I may just have to invest in my own book scanner to help free up some shelf space… :-)

When content meets apps, Berlin edition

Thanks to everyone at Day Ignite Berlin 2010 who came to the technical track session that I presented this afternoon. In order to keep the conversation going, I’ve uploaded this presentation as follows:

During this presentation I recommended that you consume my “Realizing great customer experiences with LiveCycle ES3″ presentation from Adobe MAX 2010, if you’re interested in more details about the architecture and capabilities of LiveCycle ES3. You will find that presentation here.

I also asked you to consider downloading and installing Adobe Enterprise Café. Café, as we like to call it in Adobe, helps you stay in touch with the enterprise community, receive news, find information and aggregate content related to Adobe LiveCycle ES (Enterprise Suite), Acrobat, Connect, ColdFusion, the Adobe Flash Platform, and (since its v1.5 release) the Omniture community. Targeted at the general developer ecosystem, Café is the one tool you need to search across the entire community knowledge base and stay in touch with the Adobe teams. Furthermore, the Café is hard at work to integrate the Day community as well. However, you don’t need to wait for that new version of Café; you can install Café today and when the Day community is integrated, you’ll receive that update the next time you launch the Adobe AIR application.

When I presented this session with Alex Choy in Chicago, Irina Guseva of CMS Wire published her thoughts on the session: “Apps as Content, or How Day and Adobe May Fit Together.”