TweetXOA stands for experience-oriented architecture. XOA was first coined by Adobe’s Steven Webster “to very specifically mean applying design thinking to evolving an architecture stack, and more recently, to talk about instrumenting an experience in order that it can be measured and monitored as delivering against intended KPIs.” It is therefore incorrect to reduce XOA [...]
Entries Tagged as 'Technology'
Thoughts on social software
June 2nd, 2011 · No Comments · Technology
TweetSocial is a popular adjective in software these days (along with cloud and mobile); so, I thought I’d capture some of how I view social in light of enterprise software and customer experience. When I think about “social software” I think about how experiences are impressionable (e.g. customers can leave impressions causing other direct/indirect participants [...]
Tags:ADEP·CEM·context·contextography·core·customer experience·Dealing with Darwin·Geoffrey Moore·impressions·Social
Person availability sparkline for Outlook meeting requests
February 1st, 2011 · No Comments · Ideas, Technology, UX
TweetDear Outlook team: As I was riding home on the train today talking with my fellow riders, an idea for a practical feature in an upcoming Outlook release developed. Since time is precious, and I’m focused on other pursuits, I wanted to place this idea into the Creative Commons for your consideration. At least the [...]
Tags:ideas·Outlook·sparklines·usability·UX
Program or Be Programmed
January 1st, 2011 · No Comments · Books, Non-fiction, Reading, Technology
TweetThe industrial age challenged us to rethink the limits of the human body: Where does my body end and the tool begin? The digital age challenges us to rethink the limits of the human mind: What are the boundaries of my cognition? It’s tragically ironic that the tagline for Douglas Rushkoff’s book incorporates an Old [...]
Tags:choice·complexity·contemplation·fact·identity·openness·place·purpose·Rushkoff·scale·Social·time
Day community now a part of Adobe Enterprise Café
December 10th, 2010 · No Comments · Adobe, Content management, Development Toolbox, Open source, Services, Technology
TweetA little over a month ago, I encouraged my readers–many new from the Day Software (now Adobe) community via the Ignite conference in Berlin–to download and leverage Adobe Enterprise Café. …the Café is hard at work to integrate the Day community as well. However, you don’t need to wait for that new version of Café; [...]
Tags:ADEP·Adobe·Cafe·CEM·Content·Day·Enterprise Cafe·LiveCycle·Omniture
