Comments on: Submitting VMware Workstation 7 to install

By: Craig Randall

Craig Randall — Sat, 27 Feb 2010 19:04:38 +0000

I just heard about the significant earthquake about 200 miles SW of Santiago, Chile. Hope that you're OK.

By: Craig Randall

Craig Randall — Fri, 26 Feb 2010 19:00:10 +0000

Thanks for sharing. It makes sense that the Windows Registry (RegDB) is involved, since the file system showed "all clean" in my case. Windows Installer (MSIEXEC.EXE) leverages RegDB for persistence. While I have yet to use MSIZAP, I have used other, similar tools.

By: cmeneses

cmeneses — Fri, 26 Feb 2010 16:19:58 +0000

Hi again!!!

Ok, I’ve tried all above, but no help. The error remains.

So I’ve made some research, folowwing your tip on the log file. Then I’ve found that VMWare couldn’t retrieve product information correctly for product code {xxx}. Then I remembered that some time ago I had the same problem with another software, and another product code, and I used a software (from MS) called MSIZAP. So I downloaded it again. and ran it with the failed product code referenced in log file.

C:\>msizap.exe TP! {98D1A713-438C-4A23-8AB6-41B37C4A2D47}

Then all orphaned installation information left for this product code went away and now I can install without problems.

I hope this helps somebody, or maybe helps you when having similar problems.

Cheers!

Cristian Meneses A.
Santiago – Chile

By: Craig Randall

Craig Randall — Fri, 26 Feb 2010 16:00:13 +0000

Hi Cristian. Thanks for sharing. I hope that the above does indeed help you, and I’ll look for your update. Cheers…

By: cmeneses

cmeneses — Fri, 26 Feb 2010 15:39:58 +0000

Hi Craig !

I’m facing the same problem, and I’m trying to solve it using your method, so while I’m writing this, I’m also installing VMWare 6.0 so that VMware 7.0 can installer remove it..

I’ll keep you informed if this works for me …

Many thanks !

Cristian
Santiago, Chile.