Craig’s Musings

Recently, a colleague of mine loaned me her copy of Tom DeMarco’s Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency. I really enjoyed reading The Deadline, and Slack was a good read–just not as engaging as The Deadline. Bottom line: efficiency doesn’t matter most of all; effectiveness does. In the author’s words, efficiency is the act of optimizing the present steady state only at the expense of the future. “Slack is a prescription for building a capacity to change into the modern enterprise.” DeMarco defines slack as the “degree of freedom required to effect change.” Here are some more gems from this book:

• “Most of the things you can do to increase pressure don’t change people’s behavior in any meaningful way.”
• “People under time pressure don’t think faster.” -Tim Lister
• “Extended overtime is a productivity-reduction technique.”
• “The more highly adapted an organism becomes, the less adaptable it is to any new change.” -R.A. Fisher
• “Leadership is the ability to enroll other people in your agenda…It is success in the absence of sufficient power that defines leadership.”
• In our new economy, stasis is nothing more than an object of nostalgia.”